Shipping policy

Shipping Policy

Effective Date: 24/09/2025

At ZENTRO, we are committed to delivering your order as quickly and reliably as possible.

1. Processing Time

Orders are processed within 1–2 business days, excluding weekends and holidays.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

2. Shipping Methods & Delivery Times

• Standard Shipping: Estimated delivery within 7–10 business days, depending on your location.

• Expedited Shipping: Available at checkout for faster delivery.

Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

4. International Shipping

We currently ship to select countries outside the United States. International delivery times may vary. Any applicable customs fees, duties, or taxes are the responsibility of the customer.

5. Order Tracking

Once your order has shipped, a tracking number will be sent to you via email so you can monitor the progress of your delivery.